“Humble Inquiry maximizes my curiosity and interest in the other person and minimizes bias and preconceptions about the other person. I want to access my ignorance and ask for information in the least biased and threatening way. I do not want to lead the other person or put him or her into a position of having to give a socially acceptable response. I want to inquire in the way that will best discover what is really on the other person’s mind. I want others to feel that I accept them, am interested in them, and am genuinely curious about what is on their minds regarding the particular situation we find ourselves in. “

By | 2016-11-01T22:30:45+05:00 May 22nd, 2014|Change Management|Comments Off on The Wisdom of Edgar Schein